export to excel, file not found

With sp1 installed, when a user exports a chart to excel via url
(ReportServerUrl/MyReport&rs:Command=Render&rs:Format=EXCEL ... I set this up
as a link on the report) everything works when the user has office xp
installed, but with office 2000, the user can only use the save as feature,
and then open the excel rendered chart. If the user selects "open" from the
dialog prompt, they get an error:
C:\Documents and Settings\User\Local Settings\Temporary Internet
Files\Content.IE5\KJYHDDL\Chart[1].xls Could not be found. Check the
spelling of the name ...
Is this the result of a browser setting, or server security on my end?
Thanks for any help.Have you installed Reporting Services SP1 on the server? This is required
for Office 2000 support.
--
Brian Welcker
Group Program Manager
SQL Server Reporting Services
This posting is provided "AS IS" with no warranties, and confers no rights.
"JeffW" <JeffW@.discussions.microsoft.com> wrote in message
news:396BF27F-0526-43BC-BB78-D59DDE5B6058@.microsoft.com...
> With sp1 installed, when a user exports a chart to excel via url
> (ReportServerUrl/MyReport&rs:Command=Render&rs:Format=EXCEL ... I set this
> up
> as a link on the report) everything works when the user has office xp
> installed, but with office 2000, the user can only use the save as
> feature,
> and then open the excel rendered chart. If the user selects "open" from
> the
> dialog prompt, they get an error:
> C:\Documents and Settings\User\Local Settings\Temporary Internet
> Files\Content.IE5\KJYHDDL\Chart[1].xls Could not be found. Check the
> spelling of the name ...
> Is this the result of a browser setting, or server security on my end?
> Thanks for any help.|||Brian,
Thanks for your reply.
I have installed sp1 on the server, and verified that both my dev
environment and server are running version 8.00.878.00. Also, the excel
export does work, when the user chooses to save the file and then open it
(office 2000). It only fails when they try to open the exported chart
directly from the dialog that says "You are downloading the file ... Would
you like to open the file or save it to your computer ...". And it only
happens when to office 2000 or less users.
After installing sp1 on the server, I did not reboot or anything, but
confirmed that the version matched my dev environment that also has sp1.
Should I create the report from scratch or are there files/timestamps I
should be looking for on the server related to the renderer/exporter?
Thanks,
JeffW
"Brian Welcker [MSFT]" wrote:
> Have you installed Reporting Services SP1 on the server? This is required
> for Office 2000 support.
> --
> Brian Welcker
> Group Program Manager
> SQL Server Reporting Services
> This posting is provided "AS IS" with no warranties, and confers no rights.
> "JeffW" <JeffW@.discussions.microsoft.com> wrote in message
> news:396BF27F-0526-43BC-BB78-D59DDE5B6058@.microsoft.com...
> > With sp1 installed, when a user exports a chart to excel via url
> > (ReportServerUrl/MyReport&rs:Command=Render&rs:Format=EXCEL ... I set this
> > up
> > as a link on the report) everything works when the user has office xp
> > installed, but with office 2000, the user can only use the save as
> > feature,
> > and then open the excel rendered chart. If the user selects "open" from
> > the
> > dialog prompt, they get an error:
> >
> > C:\Documents and Settings\User\Local Settings\Temporary Internet
> > Files\Content.IE5\KJYHDDL\Chart[1].xls Could not be found. Check the
> > spelling of the name ...
> >
> > Is this the result of a browser setting, or server security on my end?
> >
> > Thanks for any help.
>
>